IMPORTANT: These tickets are for Wheelchair Accessible spaces only. Customers who are not wheelchair users should not book these tickets, as no standard seat is provided. Access Viewing Platforms tickets work on a first come first served basis to ticket holders in that section.

You need to purchase all your tickets, including Personal Assistant tickets. For information on our Access Scheme CLICK HERE.

Accessible Tickets cannot be resold or transferred. If you can no longer attend an event, please contact us at least 48 hours before the event to request a refund.

For frequently asked questions please CLICK HERE.

If your access requirements are not met by the online booking system, or if you are not yet registered with Nimbus Access Card you can reach us by emailing the venue at [email protected]. Alternatively, you can call. The phone lines are being temporarily operated by the AXS Contact Centre. To book Accessibility Tickets over the phone please call 0344 581 0808 and select British Airways ARC, Monday - Friday 9AM-5PM.
Please note: The phone line is closed on weekends and bank holidays. This phone line is strictly for accessible customers who are unable to book online. The majority of accessible tickets are available online with only a very limited number held for phone sales during on-sale periods. The phoneline is temporary until the venue moves onto its permanent phone line solution.