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Welcome!


AXS Group LLC ("AXS", “us,” “our,” or “we”) takes your privacy seriously and know you do too. We are committed to respecting your privacy. This Privacy Policy is here to help you understand how we collect, use, disclose, and process your Personal Data (defined below). We also describe your choices and rights with respect to how we process your Personal Data. Please read this Privacy Policy carefully.


Key Points


  • AXS is a leader in providing ticketing and marketing services for live sports and entertainment events. How we use your Personal Data depends on how you interact with us.
  • If you purchase a ticket through our website, we use Personal Data to deliver purchased tickets to you, personalize your experience across your interactions with us, and to help you discover the best in entertainment.
  • If you are browsing our website, we use cookies and Personal Data to personalize your experience.
  • Whether delivering purchased tickets and services to you, or as part of our efforts to personalize your experience with us, we may share information with event providers and promoters, as well as third party partners associated with the service provided (for example, personalized ad placement or an additional purchased service, like ticket insurance).
  • You have rights and choices with respect to how we collect and use your Personal Data. Learn More about User Rights and Choices and California Privacy Rights.

You can contact us at any time if you have questions.

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Who We Are & How To Contact Us

This is the Privacy Policy of AXS Group LLC a Delaware limited liability company with offices at 425 W. 11th St, Los Angeles, California, 90015. If you have questions or comments about this Privacy Policy or our privacy and data practices, please contact AXS’ privacy team at:

AXS Group LLC
425 W. 11th St., Suite 100
Los Angeles, CA 90015

Attn: Legal Department


General Inquiries or Data Updates: [email protected]
Data Rights Inquiries: AXS Data Rights Options or [email protected]
Opt-out of Data Sales: AXS Data Rights Options
We will update this Privacy Policy as we provide additional contact methods to reach us.

Applicability & Agreement

This Privacy Policy applies to our “Services”, which include:

  • AXS.com and any other websites that link to/post this Privacy Policy (including any subdomains or mobile versions, the “Site(s)”);
  • our mobile applications (the “Mobile App(s)”); and
  • ticket kiosks and other web-enabled technology.
This Privacy Policy is incorporated into the Terms of Use governing your use of any of our Services and our Purchase Agreement governing transactions you make through our Services. Any capitalized terms not defined in this Privacy Policy will have the definitions provided in our Terms of Use and Purchase Agreement. Please read this Privacy Policy carefully to understand how we handle your Personal Data. Following notice to you or your acknowledgement of this Privacy Policy (including any updates), your continued use of any of our Services indicates your consent to the practices described in this Privacy Policy.

Third Parties

This Privacy Policy does not apply to information collected by third parties, for example, when you visit a third party website or interact with online advertisements, unless and until we receive your information from those parties. Please review these third-parties’ privacy policies before disclosing information to them.

Collection and Use of Personal Data

Personal Data We Collect

We may collect and process information that relates to identified or identifiable individuals (“Personal Data”). We collect and process the following categories of Personal Data (note, specific Personal Data elements listed in each category are only examples and may change):

    Device/Network

    • Data

      Personal Data relating to your device, browser, or application e.g. IP addresses, MAC addresses, application ID/AdID/IDFA, identifiers from cookies, session navigation history and similar browsing metadata, and other data generated through applications and browsers, including cookies and similar technologies.

    • Identity Data

      Personal Data about you and your identity, such as your name, AXS account number, username, and other Personal Data you may provide on registration or purchase forms or as part of an account profile (e.g. biographical information).

    • Transaction Data

      Personal Data we collect in connection with a transaction or purchase, such as the right of entry (“ticket”) you purchased, the price, what was delivered to you, the delivery location, zip code, and other similar information.

    • Contact Data

      Personal Data used to contact an individual, e.g. email address(es), physical address(es), phone number(s), or social media or communications platform usernames/handles, as well as a name or other salutation.

    • Financial Data

      Personal Data relating to financial accounts or services, e.g. a credit card or other financial account number, and other relevant information you provide in connection with a financial transaction.

    • Preferences Data

      Personal Data relating to your preferences, interests, personal demographics (e.g. location of residence, age group, gender, etc.), and likes generated through your browsing behavior on our website and identified through various marketing tools.

    • Location Data

      Personal Data relating to your precise location, such as information collected from your device’s GPS, or through your interactions with a Bluetooth location beacon, RFID-enabled hardware/wearables, or other localization product.

    • Inference Data

      Inferences drawn from Personal Data, including Preference Data, to create a profile about a consumer reflecting the consumer’s preferences, characteristics, predispositions, behavior, and attitudes.

    • User Content

      Unstructured/free-form data that may include any category of Personal Data, e.g. data that you give us in free text fields such as comment boxes, answers you provide when you participate in sweepstakes, contests, votes and surveys, including any other Personal Data which you may provide through or in connection with our Services.

    • Biographical Data

      Data relating to professional and employment history, qualifications, and similar biographic information (for example, when applying to a posted job).

    Special Category

    • Data

      Personal Data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, or health information.

    • Health Data

      Information about your health (for example when you are buying tickets for accessibility seating, when you request a sign language interpreter, or when we are responding to an accident which may have happened at an event for which we provided ticket services).

    • Audio/Visual Data

      Audio files and records, such as voice mails, call recordings, and the like (for example, when handling customer service inquiries).

Use of Personal Data

  • Account Registration

    • Data

      You may register and create an account for our Services. If you register, we will process Identity Data, Preferences Data and certain Contact Data. We may also process certain Financial Data if you choose, for example, to store payment information for future purchases.

    • Uses

      We use Identity Data and Contact Data as necessary to create, maintain, and provide you with important information about your account. Financial Data will be used only as necessary to process transactions at your request. Subject to Your Rights and Choices, we may also use Identity Data and Preferences Data as part of our efforts to improve our services and to create a personalized user experience, or to facilitate a resale transaction at your request, and we may process Identity Data, Preferences Data and Contact Data to contact you about relevant products or services, and in connection with marketing communications and behavioral advertising.

  • Purchases

    • Data

      We process Transaction Data, Identity Data, Financial Data, Preferences Data and certain Contact Data when you complete a purchase on our Services, or for products/services available through our Services. Note, we often process purchases for products and services provided by third parties, and we may process your Personal Data on behalf of these third parties. We may process Health Data if, for example, you request a handicap or wheelchair accessible seat.

    • Uses

      We use Transaction Data, Identity Data and Contact Data as necessary to complete and provide you with important information regarding your transaction. Financial Data is used only as necessary to process your transaction, and we do not permanently store your Financial Data, except at your request. We keep records of Transaction Data as required to ensure Services delivered. Subject to Your Rights and Choices, we may process Transaction Data, Identity Data and Preferences Data as part of our efforts to improve our Services and to create a personalized user experience, to facilitate a resale transaction at your request, to contact you about relevant products or services, and in connection with marketing communications and behavioral advertising.

  • Marketing Communications

    • Data

      We may process Device/Network Data, Contact Data, Identity Data, Inference Data and Preferences Data when you are enrolled to receive, and when you open or interact with, our electronic marketing communications. Note, you may be enrolled with your consent or, where allowed, in connection with account registration or a purchase.

    • Uses

      Subject to Your Rights and Choices, we may process Contact Data, Inference Data, and Preferences Data to contact you about relevant products or services, and Contact Data, Device/Network Data, Identity Data, Inference Data, Preferences Data and Contact Data as part of our efforts to improve our Services and to create a personalized user experience, including in connection with marketing communications and behavioral advertising.

  • Mobile Apps

    • Data

      If you use our Mobile Apps, we may process Device/Network Data, Inference Data, Preferences Data and, with your consent, Location Data. Note, you may also be able to complete purchases, register for an account, or enroll in marketing communications through our Mobile App.

    • Uses

      We process Device Data so that we can optimize the display and functionality of the Mobile App on your device. Location Data is generally used in order to deliver location-specific content and information through the App. Subject to Your Rights and Choices, we may use Device/Network Data, Inferences Data, Preferences Data and Location Data to improve our Services and to create a personalized user experience and we may process Device/Network Data and Location Data in connection with marketing communications and behavioral advertising.

  • Special Programs and Offers

    • Data

      We may process Identity Data, Inference Data, Preferences Data and certain Contact Data if you choose to register for special promotions and offers such as discounts, sweepstakes or contests. Note, some special programs and offers are operated/controlled by us, and others are operated/controlled by our third party partners. We may receive this data from third parties to the extent allowed by the applicable partner; otherwise, this Privacy Policy will not apply.

    • Uses

      We use Identity Data and Contact Data as necessary to carry out the special programs and related transactions. Subject to Your Rights and Choices, we may also use Identity Data and Preferences Data to improve our Services and to create a personalized user experience, and we may process this Identity Data and Contact Data to contact you about relevant products or services, and in connection with marketing communications and behavioral advertising.

    • Note

      If you win a special promotion (e.g., a sweepstakes), your acceptance of a prize may allow us to make certain Personal Information public, e.g. posting your name on a winner’s page. See the special program agreement(s) for additional details and terms.

  • Staffing Data

    • Data

      We may process Identity Data and Contact Data as well as certain Biographical Data, Inference Data, User Content, Health Data and Financial Data in connection with your application to be a vendor, volunteer, employee, or otherwise join or support our team. We refer to data used in connection with your application to be a vendor, volunteer, employee or part of our team collectively as “Staffing Data”.

    • Uses

      Staffing Data processed under this Privacy Policy is used primarily in connection with the assessment and creation of the staffing relationship. Subject to Your Rights and Choices, we may also use Contact Data as necessary to process your application, contact you regarding this or other future application/vendor/work opportunities, or similar matters.

      • The assessment of your application may involve the creation and processing of Inference Data based on your Identity Data, Contact Data, Biographical Data, and User Content in order to evaluate your prospective engagement, assess skills alignment, qualifications, and similar matters. Inference Data does not include Special Category Data or Health Data.

      • To the extent permitted under applicable law, the processing of your Personal Data in connection with application evaluation may involve the use of automated decision-making that may extract relevant information and rate applications based on their conformity with requirements. In some cases, automated processing may reject or place a low rating on applications that are found to not meet requirements of a given engagement.

      • Please Note: Once you are engaged or employed by us, your Personal Data may be subject to our internal privacy policy. Please review that policy for additional information, where applicable.
  • User Content & Social Media

    • Data

      We process Identity Data, Inference Data, Contact Data and any other data in or relating to your User Content if you choose to submit User Content (e.g. comments, forum and social media posts, etc.) through our Services. If you use a social media service to post User Content that references our official accounts, your comment or content may appear on our Services. We may receive that data from a third party if and to the extent provided to us by a third party (e.g. social media platform).

    • Uses

      We use Identity Data and Contact Data as necessary to carry out the special programs and related transactions. Subject to Your Rights and Choices, we may also use Identity Data and Preferences Data as part of our efforts to improve our services and to create a personalized user experience and we may process Identity Data and Contact Data to contact you about relevant products or services, and in connection with marketing communications and behavioral advertising.

    • Note

      Any content you provide may be made public as soon as you post it on our Services. We do not screen comments or other postings for personal or inappropriate content.

  • Cookies & Similar Technologies

    • Data

      We, and certain third parties, may process Identity Data, Device/Network Data, Contact Data, Inference Data, Location Data, and certain User Content when you interact with cookies and similar technologies. This data may be collected from you automatically when you use our Digital Services. We may also receive this data from third parties to the extent allowed by the applicable partner; otherwise, this Privacy Policy will not apply.

    • Uses

      We use Device/Network Data and Identity Data to enable you to register with and/or use certain features of these technologies. Subject to Your Rights and Choices, we may use Identity Data, Location Data, Device/Network Data, User Content and Contact Data as part of our efforts to improve our services and to create a personalized user experience and we may use Identity Data, Location Data, Device/Network Data, and Contact Data to contact you about relevant products or services, and in connection with marketing communications and behavioral advertising.

    • Note

      Some of these technologies can be used by us and/or our third party partners to identify you across platforms, devices, sites, and services. Third parties may engage in behavioral advertising using this data.

  • Specific Processing Purposes

    • Personalization

      In order to offer you the best experience of our Services, may personalize our Services. To do so, we may link together and analyze the Personal Data that we hold about you. Personal Data processed for personalization purposes, whether or not linked, may be augmented with Preferences Data. We may create Preferences Data, or obtain it from third parties, using Personal Data we hold about you. We process Preferences Data so that our communications and Services are more relevant to you. For example, we may greet you by name, provide better recommendations to you, tailor communications to your interests, and use the information to guide overall improvements to our products and Services. We may also use Preferences Information in connection with behavioral advertising. See Your Rights and Choices for information about how you can limit or opt out of this processing.

    • Direct Marketing

      We (or if appropriate, our third party partners) may send you marketing and promotional communications if you sign up for such communications or purchase products or Services from us. Where allowed, we may also send you these communications if you register on our Services or for a promotion, or in connection with your communications with, or submission of User Content to, us. These communications may be personalized. See Your Rights and Choices for information about how you can limit or opt out of this processing.

    • Behavioral Advertising

      We, and certain third parties operating on or through our Services, may engage in online behavioral advertising. This form of advertising uses Preferences Data, Device Data, Identity Data, and at times, Contact Data in order to deliver more relevant advertising to you. The parties that control the processing of Personal Data for behavioral advertising purposes may build a profile of you containing this information, and may be able to identify you across sites, devices, and over time. See Your Rights and Choices for information about how you can limit or opt out of this processing.

    • Additional Processing

      If we process Personal Data in connection with our Services in a way not described in this Privacy Policy, this Privacy Policy will still apply generally (e.g. with respect to Your Rights and Choices) unless otherwise stated when you provide it.

      Note that we may, without your consent, also process your Personal Data on certain public interest grounds. For example, we may process information as necessary to fulfill our legal obligations, to protect the vital interests of any individuals, or otherwise in the public interest. Please see the Data Sharing for more information about how we disclose Personal Data in extraordinary circumstances.

  • Data Sharing

    Information we collect may be shared with certain partners and vendors, depending upon the purpose for and context in which that information was provided. We generally share Personal Data with the following categories of third party recipients and/or for the following reasons:

    • Affiliates

      In order to streamline certain business operations, improve personalization, and develop products and services that better meet the interests and needs of our customers, we may share your Personal Data with any of our current or future affiliated entities, subsidiaries, and parent companies.

    • Business Partners

      We may share your Personal Data with our business partners, including event producers, promoters, venues, and sports teams who have engaged us to provide Services on their behalf, in connection with the events that are provided or promoted by that third party. These parties may engage in direct marketing or behavioral advertising or other purposes as specified in that party’s privacy policy.

    • Corporate

      Transactions: Your Personal Data may be processed in the event that we go through a business transition, such as a merger, acquisition, liquidation, or sale of all or a portion of our assets. For example, Personal Data may be part of the assets transferred, or may be disclosed (subject to confidentiality restrictions) during the due diligence process for a potential transaction.

    • Legal

      Disclosures

      In limited circumstances, we may, without notice or your consent, access and disclose your Personal Data, any communications sent or received by you, and any other information that we may have about you to the extent we believe such disclosure is legally required, to prevent or respond to a crime, to investigate violations of our Terms of Use, or in the vital interests of us or any person.

      Marketers

      In order to improve personalization, deliver more relevant advertisements, and develop better products and services, we may share certain Personal Data with trusted third parties for marketing, advertising, or other commercial purposes, and we may occasionally allow third parties to operate on our Services and process data for behavioral advertising.

      Service Providers

      In connection with our business, operations, product/service improvements, we may share your Personal Data with service providers who provide certain services or process Personal Data on our behalf, including, for example, vendors that help us manage our IT infrastructure.

      Social Media

      If you use any social media plugin, API, or other similar feature, use an event hashtag or similar link, or otherwise interact with us or our Services via social media, we may make your post available on our Services or to the general public. We may share, rebroadcast, or redisplay Personal Data or other information in the post the extent permitted by the relevant social media service.

  • Your Rights & Choices

    • Your Rights

      You may have certain rights and choices regarding Personal Data we process, depending on where you live and our obligations under applicable law. You may exercise your rights by clicking here. You may be asked for additional Personal Data to confirm your identity. Additional information about individual rights and choices in California are available here.

    • Access

      You may receive a list of your Personal Data that we process to the extent required and permitted by law.

    • Data Export

      To the extent required by applicable law, we will send you a copy of your Personal Data in a common portable format of our choice.

    • Deletion

      To the extent required by applicable law, you may request that we delete your Personal Data from our systems.

    • Direct Marketing

      You may request a list of Personal Data we have disclosed about you to third parties for direct marketing purposes during the preceding calendar year. This request must be emailed to us at [email protected] and may be subject to confirmation of identity.

    • Rectification

      You may correct any Personal Data that we hold about you to the extent required and permitted by law. For Registration Data, you may be able to make changes via your account settings menu.

    • Regulator Contact

      You have the right to contact or file a complaint with regulators about our processing of Personal Data. In the U.S., you can contact the Federal Trade Commission. In the EU and elsewhere, please contact your local data protection or consumer protection authority.

    • Your Choices

      It is possible for you to use some of our Services without providing any Personal Data, but you may not be able to access certain features or view certain content. You have the following choices regarding the Personal Data we process:

    • Behavioral Advertising

      You may opt out or withdraw your consent to behavioral advertising. You must opt out of third party services directly via the third party. For example, to opt out of Google’s use of cookies, visit Google’s Ads Settings, here. To learn more about how to opt out of DoubleClick’s use of cookies, visit the Double click opt-out page, here. To opt out from Facebook Custom Audience Pixel, visit their customer support page here. To learn more about how to opt out of Twitter’s use of audience pixels, visit the Twitter help page here. If you wish to take steps to opt-out of tracking by certain online advertisers, you can visit the Digital Advertising Alliance’s opt-out page at http://www.aboutads.info/choices or the Network Advertising Initiative at www.networkadvertising.org/optout_nonppii.asp.

    • Consent

      If you consent to processing, you may withdraw your consent at any time, to the extent required by law.

    • Cookies & Similar Tech

      If you do not want information collected through the use of cookies, you can manage/deny cookies (and certain technologies) using your browser’s settings menu. You must opt out of third party services directly via the third party. For example, to opt-out of Google’s analytic and marketing services, visit Google Analytics Terms of Use, the Google Privacy Policy, or Google Analytics Opt-out. Our Site does not respond to your browser’s do-not-track request.

    • Direct Marketing

      You have the choice to opt-out of or withdraw your consent to processing related to direct marketing communications. You may have a legal right not to receive such messages in certain circumstances, in which case, you will only receive direct marketing communications if you consent. You may exercise your choice via the links in our communications or by contacting us re: direct marketing.

    • Location Data

      You may control or limit Location Data that we collect using our Services by changing your preferences in your device’s location services preferences menu, or through your choices regarding the use of Bluetooth, WiFi, and other network interfaces you may use to interact with our Services. However, please note that use of RFID technologies may be necessary for the functioning of hardware you must use.

    • Personalization

      You may opt out of the creation or other processing of Preferences Data by automated means, and object to processing for personalization purposes, to the extent applicable law gives you the right to do so. To exercise this right, please contact us. Note that we may not be required to cease processing based solely on an objection.

    • Other Processing

      When we process Personal Data without your consent, and in a manner that is not necessary in context, (e.g. to carry out a transaction, meet a legal requirement, to protect a person’s or our vital interests), you may have the right under applicable law to object to our processing of your Personal Data. You may do so by contacting us. Note that we may not be required to cease processing based solely on an objection.


Security

We follow and implement reasonable security measures to safeguard the Personal Data you provide us. We do not have control over third parties’ security processes, but we use commercially reasonable measures to ensure third parties we may share information with adequately protect Personal Data. Please note, we do not warrant perfect security and we do not provide any guarantee that your Personal Data or any other information you provide us will remain secure. When we process information, we may pseudonymize data (i.e. store or use Personal Data using only a non-identifying number) or anonymize data (i.e. store data in a form that is not linked to or reasonably able to identify you personally) in order to protect your Personal Data during processing.

Data Retention

We retain information for so long as it, in our discretion, remains relevant to its purpose, and in any event, for so long as is required by law. We will review retention periods periodically, and may pseudonymize or anonymize data held for longer periods, if appropriate.

Minors

Our Services are neither directed at nor intended for use by minors under age 16. Further, we do not knowingly collect Personal Data from minors. If we learn that we have inadvertently done so, we will promptly delete it. Do not access or use the Services if you are 16 years old or younger unless you have the consent of your parent or guardian.

EU-U.S. Privacy Shield

AXS Group, LLC (including its subsidiary AXS Digital, LLC) complies with the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data from European Union member countries, the UK, and Switzerland. AXS has certified on behalf of itself and its subsidiary AXS Digital, LLC that we adhere to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. Furthermore, we require third party recipients of EU/Swiss/UK residents’ Personal Data to agree to respect these principles, and we accept liability for third parties’ processing of EU/Swiss/UK residents’ data to the extent required by law.

If there is any conflict between the policies in this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view the certification page, please visit https://www.privacyshield.gov. You may view the list of Privacy Shield companies at https://www.privacyshield.gov/list.

We encourage users to contact us if you have any concerns about our compliance with this Privacy Policy and the Privacy Shield Framework. In compliance with the EU-U.S./Swiss-U.S. Privacy Shield Principles, we commit to resolving complaints about your privacy and our collection or use of your Personal Data. EU/Swiss/UK residents with inquiries or complaints regarding this Privacy Policy should first contact us at the address below. We will respond to complaints from EU/Swiss/UK residents within 45 days.

If you are in the EU or UK and you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request. We will work with the Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved Privacy Shield complaints concerning data transferred from Switzerland. If required by law, we will work with a panel of DPAs in the EU to resolve disputes.

Under certain circumstances, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted. As a U.S. company, we are also subject to the investigatory and enforcement power of the FTC regarding our compliance with the Privacy Shield Framework and this Privacy Policy, and users may direct complaints to the FTC in the event the dispute resolution processes described above is unsatisfactory.

Changes to Our Privacy Policy

We may change this Privacy Policy from time to time. Changes will be posted on this page with the effective date, and we will notify of any material changes. Please visit this page regularly so that you are aware of our latest updates. Your use of the Services following notice of any changes indicates acceptance of any changes.

Additional Rights and Disclosures:


California

Your California Privacy Rights

Under the California Consumer Privacy Act (“CCPA”) and other California laws, California residents may have the following rights in addition to those set forth in the Rights & Choices section above, subject to your submission of an appropriately verified request (see below for verification requirements):

Right to Know You may request any of following, for the 12 month period preceding your request: (1) the categories of Personal Data we have collected about you, or that we have sold, or disclosed for a commercial purpose; (2) the categories of sources from which your Personal Data was collected; (3) the business or commercial purpose for which we collected or sold your Personal Data; (4) the categories of third parties to whom we have sold your Personal Data, or disclosed it for a business purpose; and (5) the specific pieces of Personal Data we have collected about you.
Right to Delete You have the right to delete certain Personal Data that we hold about you, subject to exceptions under applicable law.
Right to Non-Discrimination You have the right to not to receive discriminatory treatment as a result of your exercise of rights conferred by the CCPA.
Direct Marketing You may request a list of Personal Data we have disclosed about you to third parties for direct marketing purposes during the 12 month period preceding your request.
Opt-Out of Sale If we engage in sales of data (as defined by applicable law), you may direct us to stop selling or disclosing Personal Data to third parties for commercial purposes.
Minors To the extent we have actual knowledge that we collect or maintain personal information of a minor under age 16, those minors between the age of 13 and 16 must opt in to any sales of personal information (as defined under CCPA), and minors under the age of 13 must have a parent consent to sales of personal information (as defined under CCPA). All minors have the right to opt-out later at any time. Minors under age 13 may have other rights under the Children’s Online Privacy Protection Act (“COPPA”).
Minors User Content Individuals under the age of 18 in California can delete or remove posts using the same deletion or removal procedures described above, or otherwise made available through the Services. If you have questions about how to remove your posts or if you would like additional assistance with deletion you can contact us. We will work to delete your information, but we cannot guarantee comprehensive removal of that content or information posted through the Services.

Submission of Requests

You may submit requests, as follows (see below for summary of required verification information):

Opt-Out Please Click Here to exercise your opt-out of sale or sharing options.
Right to Know Please Click Here to submit a request to know what data fields we retain for you.
Right to Delete Please Click Here to submit a request to have your data deleted.
Direct Marketing You may request a list of any relevant direct marketing disclosures via email to our privacy team at [email protected].

Verification of Requests

All rights requests must be verified to ensure that the individual making the request is authorized to make that request, to reduce fraud, and to ensure the security of your Personal Data. We may require that you provide the email address we have on file for you (and verify that you can access that email account) as well as an address, phone number, or other data we have on file, in order to verify your identity. If an agent is submitting the request on your behalf, we reserve the right to validate the agent’s authority to act on your behalf.

Data Processing

  • Categories of Personal Data Disclosed for Business Purposes

    For purposes of CCPA, we may disclose the following categories of Personal Data to service providers for our legitimate business purposes: Audio/Visual Data, Biographical Data, Device/Network Data, Financial Data, Health Data, Preference Data, and User Content.

  • Categories of Personal Data Shared for Personalized Advertising and Marketing Experience

    For purposes of CCPA, we may share the following categories of Personal Data in order to provide a personalized advertising and marketing experience: Device/Network Data, Location Data and Preference Data.

  • Data Categories, Sources & Business Purposes


    Category Source Business Purpose Commercial Purpose Recipients
    Audio/Visual Data You; Service providers Provision of Services; Contractual Obligations; Internal Processing & Service Improvement; Security & Incident Detection & Analysis; Compliance & Public Interest; Other Business Purpose None Successors & Lawful recipients
    Biographical Data You; Automatic collection; Service providers; Inference Data Provision of Services; Contractual Obligations; Security & Incident Detection & Analysis; Compliance & Public Interest; Data Aggregation; Other Business Purpose None Service providers; Successors & Lawful recipients
    Contact Data You; Automatic collection; Service providers; Promoters and event partners; Aggregators and advertisers; Social media companies; Inference Data Provision of Services and Contractual Obligations; Internal Processing and Service Improvement; Security and Incident Detection; Compliance, health, safety, public interest; Aggregated data; Personalization; Other Business Purposes Customer Profiles; Marketing communications; Targeted advertising Service providers; Social media platforms; Business partners; Data aggregators; Successors; Lawful recipients
    Device/Network Data Automatic collection; Service providers; Promoters and event partners; Aggregators and advertisers; Social media companies; Inference Data Provision of Services and Contractual Obligations; Internal Processing and Service Improvement; Security and Incident Detection; Compliance, health, safety, public interest; Aggregated data; Personalization; Other Business Purposes Customer Profiles; Marketing communications; Targeted advertising; Service Providers; Social media platforms; Business partners; Data aggregators; Successors; Lawful recipients
    Financial Data You; Automatic collection; Service providers; Inference Data Provision of Services and Contractual Obligations; Security and Incident Detection; Compliance, health, safety, public interest; Aggregated data; Other Business Purposes Customer Profiles; Targeted advertising Service providers; Business partners; Successors; Lawful recipients
    Health Data You; Service providers Provision of Services and Contractual Obligations; Compliance, health, safety, public interest; Other Business Purposes None Service providers; Successors; Lawful recipients
    Identity Data Automatic collection; Service providers; Promoters and event partners; Aggregators and advertisers; Social media companies; Data we create/infer Provision of Services and Contractual Obligations; Internal Processing and Service Improvement; Security and Incident Detection; Compliance, health, safety, public interest; Aggregated data; Personalization; Other Business Purposes Customer Profiles; Marketing communications; Targeted advertising Service providers; Social media platforms; Business partners; Data aggregators; Successors; Lawful recipients
    Inference Data Automatic collection; Service providers; Promoters and event partners; Aggregators and advertisers; Social media companies; Data we create/infer Provision of Services and Contractual Obligations; Internal Processing and Service Improvement; Personalization Customer Profiles; Marketing communications; Targeted advertising Service providers; Business partners;
    Location Data You; Automatic collection; Service providers Service Provision and Contractual Obligations; Internal Processing and Service Improvement; Security and Incident Detection; Compliance, health, safety, public interest; Aggregated data; Personalization; Other Business Purposes Customer Profiles; Marketing communications; Targeted advertising Service providers; Successors; Lawful recipients
    Preferences Data Automatic collection; Service providers Provision of Services and Contractual Obligations; Internal Processing and Service Improvement; Personalization Marketing communications; Targeted advertising Service providers; Business partners
    Special Category Data You; Service providers; Inference data Service Provision and Contractual Obligations; Security and Incident Detection; Compliance, health, safety, public interest; Aggregated data; Other Business Purposes Audience Profile Service providers; Successors; Lawful recipients
    Transaction Data You; Service providers; Automatic collection Service Provision and Contractual Obligations; Internal Processing and Service Improvement; Security and Incident Detection; Compliance, public interest; Aggregated data; Personalization; Other Business Purposes Customer Profiles; Marketing communications; Targeted advertising; Service providers; Successors; Lawful recipients
    User Content You; Service providers; Promoters and event partners; Social media companies Service Provision and Contractual Obligations; Internal Processing and Service Improvement; Security and Incident Detection; Compliance, health, safety, public interest; Aggregated data; Personalization; Other Business Purposes Customer Profiles; Marketing communications; Targeted advertising; Data Sales Service providers; Social media platforms; Business partners; Data aggregators; Successors; Lawful recipients
Category Audio/Visual Data
Source You; Service providers
Business Purpose Provision of Services; Contractual Obligations; Internal Processing & Service Improvement; Security & Incident Detection & Analysis; Compliance & Public Interest; Other Business Purpose
Commercial Purpose None
Recipients Successors & Lawful recipients
Category Biographical Data
Source You; Automatic collection; Service providers; Inference Data
Business Purpose Provision of Services; Contractual Obligations; Security & Incident Detection & Analysis; Compliance & Public Interest; Data Aggregation; Other Business Purpose
Commercial Purpose None
Recipients Service providers; Successors & Lawful recipients
Category Contact Data
Source You; Automatic collection; Service providers; Promoters and event partners; Aggregators and advertisers; Social media companies; Inference Data
Business Purpose Provision of Services and Contractual Obligations; Internal Processing and Service Improvement; Security and Incident Detection; Compliance, health, safety, public interest; Aggregated data; Personalization; Other Business Purposes
Commercial Purpose Customer Profiles; Marketing communications; Targeted advertising
Recipients Service providers; Social media platforms; Business partners; Data aggregators; Successors; Lawful recipients
Category Device/Network Data
Source Automatic collection; Service providers; Promoters and event partners; Aggregators and advertisers; Social media companies; Inference Data
Business Purpose Provision of Services and Contractual Obligations; Internal Processing and Service Improvement; Security and Incident Detection; Compliance, health, safety, public interest; Aggregated data; Personalization; Other Business Purposes
Commercial Purpose Customer Profiles; Marketing communications; Targeted advertising;
Recipients Service Providers; Social media platforms; Business partners; Data aggregators; Successors; Lawful recipients
Category Financial Data
Source You; Automatic collection; Service providers; Inference Data
Business Purpose Provision of Services and Contractual Obligations; Security and Incident Detection; Compliance, health, safety, public interest; Aggregated data; Other Business Purposes
Commercial Purpose Customer Profiles; Targeted advertising
Recipients Service providers; Business partners; Successors; Lawful recipients
Category Health Data
Source You; Service providers
Business Purpose Provision of Services and Contractual Obligations; Compliance, health, safety, public interest; Other Business Purposes
Commercial Purpose None
Recipients Service providers; Successors; Lawful recipients
Category Identity Data
Source Automatic collection; Service providers; Promoters and event partners; Aggregators and advertisers; Social media companies; Data we create/infer
Business Purpose Provision of Services and Contractual Obligations; Internal Processing and Service Improvement; Security and Incident Detection; Compliance, health, safety, public interest; Aggregated data; Personalization; Other Business Purposes
Commercial Purpose Customer Profiles; Marketing communications; Targeted advertising
Recipients Service providers; Social media platforms; Business partners; Data aggregators; Successors; Lawful recipients
Category Inference Data
Source Automatic collection; Service providers; Promoters and event partners; Aggregators and advertisers; Social media companies; Data we create/infer
Business Purpose Provision of Services and Contractual Obligations; Internal Processing and Service Improvement; Personalization
Commercial Purpose Customer Profiles; Marketing communications; Targeted advertising
Recipients Service providers; Business partners;
Category Location Data
Source You; Automatic collection; Service providers
Business Purpose Service Provision and Contractual Obligations; Internal Processing and Service Improvement; Security and Incident Detection; Compliance, health, safety, public interest; Aggregated data; Personalization; Other Business Purposes
Commercial Purpose Customer Profiles; Marketing communications; Targeted advertising
Recipients Service providers; Successors; Lawful recipients
Category Preferences Data
Source Automatic collection; Service providers
Business Purpose Provision of Services and Contractual Obligations; Internal Processing and Service Improvement; Personalization
Commercial Purpose Marketing communications; Targeted advertising
Recipients Service providers; Business partners
Category Special Category Data
Source You; Service providers; Inference data
Business Purpose Service Provision and Contractual Obligations; Security and Incident Detection; Compliance, health, safety, public interest; Aggregated data; Other Business Purposes
Commercial Purpose Audience Profile
Recipients Service providers; Successors; Lawful recipients
Category Transaction Data
Source You; Service providers; Automatic collection
Business Purpose Service Provision and Contractual Obligations; Internal Processing and Service Improvement; Security and Incident Detection; Compliance, public interest; Aggregated data; Personalization; Other Business Purposes
Commercial Purpose Customer Profiles; Marketing communications; Targeted advertising;
Recipients Service providers; Successors; Lawful recipients
Category User Content
Source You; Service providers; Promoters and event partners; Social media companies
Business Purpose Service Provision and Contractual Obligations; Internal Processing and Service Improvement; Security and Incident Detection; Compliance, health, safety, public interest; Aggregated data; Personalization; Other Business Purposes
Commercial Purpose Customer Profiles; Marketing communications; Targeted advertising; Data Sales
Recipients Service providers; Social media platforms; Business partners; Data aggregators; Successors; Lawful recipients

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