Health & Safety Features
COVID-19 Guidelines and Restrictions:
By purchasing tickets you agree to follow the current California Department of Public Health Guidelines along with San Diego County...
COVID-19 Guidelines and Restrictions:
By purchasing tickets you agree to follow the current California Department of Public Health Guidelines along with San Diego County Guidelines for Indoor Mega Events. Specifically, you and everyone in your party MUST provide proof of vaccination or testing requirements that are detailed below for entry to the event.
Pechanga Arena San Diego is required to follow all state and local health requirements as it relates to COVID-19.
Per the California Department of Public Health Beyond the Blueprint updated guidance for Indoor Mega Events, the CDPH Guidance for Face Coverings and the San Diego County Safe Reopening Guidelines, the State and County require that all ticketed attendees be fully vaccinated (i.e., two weeks or more have passed since the attendee has received a single-dose vaccine or the second dose in a 2-dose series) or obtain a negative result from a COVID-19 test (both PCR and Antigen are acceptable) conducted within 72 hours of your event and that unvaccinated persons wear face coverings when attending indoor events. GUIDELINES ARE SUBJECT TO CHANGE BY EVENT. CHANGES IN GUIDELINES ARE NOT GROUNDS FOR A REFUND.
All delivery of tickets will be mobile only, there are no exceptions and no printed tickets are available. Refunds will not be permitted for patrons who purchase with the intent to resell.
Over the Limit and Third Party Purchases:
Ticket purchases exceeding the posted ticket limit of eight (8), either within a single order or across multiple orders, may be subject to order(s) being cancelled without notice.
Pechanga Arena San Diego cannot confirm the validity of third-party tickets. The official ticketing platform of Pechanga Arena San Diego is AXS.com. We suggest guests verify their method of delivery prior to arrival. AXS Mobile Delivery QR codes will be accessible through the AXS Mobile App using the same email address used to purchase the tickets. If purchased through AXS, AXS Mobile tickets may also be accessible with the credit card or valid ID associated with the guest's account. Guests with questions regarding their tickets should contact their original point of purchase.
No refunds or exchanges. Prices subject to change without notice. Ages two and up require a ticket for entry.
For questions regarding tickets purchased in person at the Pechanga Arena San Diego Box Office, please email [email protected]
All persons and bags are subject to search. Clear tote bags (including handbags/purses) that are clear plastic, vinyl or PVC and do not exceed 12” x 6” x 12” will be admitted inside after inspection. One-gallon clear plastic freezer or storage bags are also permitted. Small clutch bags or wallets that do not exceed 4.5” x 6.5 “, with or without a handle or strap, may be carried into the venue along with one of the clear bag options (clear tote or storage bag). Oversized bags (i.e. backpacks, suitcases, beach bags, laptop bags, etc.) are prohibited. Pechanga Arena San Diego does not provide a general area to check bags, coats or any other personal belongings. For a list of other prohibited items, click here.
Americans with Disabilities Act (ADA) Accessible Seating:
By purchasing ADA accessible seats, fans verify that they, or someone who they are purchasing tickets for, require the features of an accessible seat.
Accessible seats are held in areas throughout the arena.
Row 9 in the following sections are on a flat surface, easily accessible for wheelchairs and motorized scooters. To access Row 8 in the following sections a patron would go down two steps. It is suggested that Row 9 be used for wheelchairs/motorized scooters and a guest, and Row 8 be used for any additional guests (up to 2 additional guests permitted for a max of 4 tickets per ADA transaction) and/or guests with limited mobility. When facing the stage, Seat 1 will be on your right hand side.
Please Click here to view the Accessible Seating Layout
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