Health & Safety Features
We are requiring attendees to provide proof of a negative COVID-19 test result within 72 hours of the event OR full COVID-19 vaccination prior to entry for live events at The Factory in Deep Ellum and/or...More Info
We are requiring attendees to provide proof of a negative COVID-19 test result within 72 hours of the event OR full COVID-19 vaccination prior to entry for live events at The Factory in Deep Ellum and/or The Studio at the Factory.
All guests are required to provide proof of a negative COVID-19 test taken within 72 hours of the event. Approved tests include molecular, PCR or antigen results administered by an official testing center. Home testing kit results will not be accepted for entry.
In lieu of a negative COVID-19 test, you may choose in your sole discretion, to provide proof of vaccination. We will accept physical vaccination cards, digital proof of vaccination, or photocopies of official vaccination records.
Please see our COVID-19 Page for additional information and details.
To reduce staff contact with guests belongings and enhance public safety, we have modified our bag policy by limiting the size and style of bags allowed into the venue. Click here to review our updated bag policy.
There are no refunds and no exchanges on any ticket(s) purchased for The Factory in Deep Ellum concerts or eventsShow less
JoJo [born Joanna Levesque] is a chart-topping, award-winning singer, songwriter, and actress who, at just 29 years old, is already a veteran of the music industry, having released her self-titled debut album when she was just 13. JoJo’s breakout smash “Leave (Get Out)” rocketed to the top of the charts, making JoJo the youngest-ever solo artist to have a debut #1 single in the U.S. The album went on to sell over four million copies and became the singer’s first Platinum record, which she followed with a string of additional hits, most notably the Top 3 single “Too Little Too Late.” In 2016, JoJo made a heralded return to music with her first new album in 10 years, Mad Love. – debuting Top 10 on the Billboard 200 and earning her unanimous critical acclaim from the likes of TIME, Pitchfork, Rolling Stone, Cosmo, Entertainment Weekly and more. Most recently, JoJo re-recorded and re-released her first two albums (JoJo and The High Road) under her own label Clover Music, not wanting anyone to erase her legacy and story. She took back ownership and was able to give fans the nostalgia that they missed during her years of legal battles with her former label that prevented the albums from existing on digital platforms. She has also pushed herself outside the confines of genre, in the past year alone collaborating with artists ranging from Jacob Collier and Tank to PJ Morton, on the GRAMMY-winning R&B hit “Say So.” Now signed to Warner Records as a joint venture with her own Clover Music, JoJo is a self-made, authoritative and impassioned 29-year-old woman who is ready to write her next chapter.
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