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General Ticket Gift Voucher
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18th November 2016 – 3rd September 2017

Opening hours:
Monday to Sunday: 10.00 – last ticket entry 18.00 (clear by 19.30)
Slots are every 15 minutes

* Please note on 24th, 26th, 31st December 2016 and 1st January 2017 the last entry will be at 4 pm

Adult £ 20.00, Concession £ 15.00, Child £ 10.00, Family £ 48.00

Adult £ 25.00, Concession £ 18.00, Child £ 15.00, Family £ 60.00

All prices are inclusive of booking fee *Peak: weekends, Bank Holidays, School Holidays

Please note that ticket sales are final and cancellations, refunds or exchanges are strictly not permitted.

Children tickets:
Children under 5 years are free of charge.
A child ticket applies from the age of 5-15 years old.
Children under 16 must be accompanied by an adult aged 18 or over.

A concession price is available for students, senior citizens (over the age of 60) and Greenwich Cardholders. Proof must be provided.

Family ticket:
A family ticket must include 2 Adults and 2 Children.

Group bookings:
To book groups of 10+ please call 0208 295 8600, email or online at Dates available from 1st December 2016.

Private hire:
For private hire and corporate enquiries email

Guests with access requirements:
In order to meet your individual needs please contact The O2 Accessible Booking Line at 0208 463 3359 or via email at
The accessible booking line is open 9am until 7pm Monday to Friday, 10am until 6pm Saturday and Sunday.
Customers are requested to specify any access requirements in advance of their booking. If you require a personal assistant ticket please let us know at time of booking (as these are subject to availability). You may be asked for details of your disability registration at time of booking and evidence to support your PA(s) requirements.

AXS support line:
To book tickets please call AXS on 0844 856 0202. Should you require assistance with your existing order please contact AXS support line on 0203 784 7998 via email.

Customer Service

Education Tickets

Gift Voucher

Validity Gift Vouchers are valid until September 03, 2017, unless otherwise stated in the terms of a particular offer (the “Expiry Date”) and are non-refundable. You must redeem the Gift Voucher and have completed the Exhibition before the Expiry Date or the Gift Voucher will cease to be valid.  One Gift Voucher is redeemable for one visit. 

The exhibition opening hours are 10.00 through to 18.00 daily; please refer to website for early closing times. We admit in groups of 25 every 5 minutes

Adult: £ 25.00
Child: £ 15.00
Family (2 adults, 2 children) £ 60.00

Redeeming your Gift Voucher
In order to enjoy your Star Wars Identities experience, you need to redeem your Gift Voucher at our retail store located at the exhibition Please make sure you have read the Star Wars Identities Terms and Conditions of Booking and Admission (“Star Wars Identities Terms and Conditions”) which can be found on the Star Wars Identities Website before making your booking.   By redeeming a Gift Voucher you are confirming that you have read and accept both these Gift Voucher Terms and Conditions and the Star Wars Identities Terms and Conditions (together the “Terms and Conditions”) on your behalf and any person on whose behalf you are redeeming a Gift Voucher or making a booking and agree that you shall ensure that all persons in your booking are aware of and accept the Terms and Conditions.  Unless expressly stated otherwise in these Gift Vouchers Terms and Conditions, in the event of a conflict between the Star Wars Identities Terms and Conditions and these Gift Voucher Terms and Conditions the former shall take precedence. Gift Vouchers cannot be exchanged or refunded for cash. Gift vouchers cannot be used in conjunction with any special offer or promotion or promotional code.Refunds/ Cancellations1.    Tickets are non-refundable and non-transferable and are specific to the Star Wars Identities, which you have booked as stated on the ticket. Tickets cannot be cancelled once they have been booked except by us in accordance with our Terms and Conditions. 2.    If we close the Exhibition or less than 50% of the visit was completed before the Exhibition had to close. Your Gift Voucher will be reissued with a new ticket and will be valid until September 3, 2017. In order to receive a re-issued Gift voucher, please contact our customer services team quoting your gift voucher number within 30 days following the closing of the Exhibition. RestrictionsPlease make sure that you and anyone included in your booking meet the following requirements: Children under the age of 15 years old must be accompanied by an adult.