Need Help?

Need Help?

We're here for you! Here's how you can reach us:

By Email
guestservices@axs.com

By Phone
US and Canada
1-888-9-AXS-TIX (888-929-7849)
Outside the US and Canada
1 (678) 718-1037

By Mail
axs
800 W. Olympic Blvd, Suite 305
Los Angeles, CA 90015

Guest Services Team Hours
Monday - Friday 8am eastern/5am pacific - 12am eastern/9pm pacific
Saturday - 8am eastern/5am pacific - 7pm eastern/4pm pacific
Sunday - 9am eastern/6am pacific- 6pm eastern/3pm pacific

If you have a question regarding an order or buying tickets for a particular show, please include the order # and/or name of the show in your description.
Please include your ten digit phone number, area code first (i.e. 555-555-5555).